Off-platform commission.
Every order accounted for.
Agencies reconcile off-platform commission with brands in 3 steps. With TikTok Shop commission settlement in Star Captain, you match each order to its partner and rate, lock each period into a statement, and track when initial and final payments arrive.
Star Captain editorial team ·
26 partners to confirm · 126 linked stores
Commission and partners.
Settlements you can follow.
See partners, linked stores, off-platform commission, and product categories together. Know who is driving sales and what each partner owes, without reconciling scattered spreadsheets.
Link each store to its partner
Add a partner and link its stores. Paste a store or product link for identification, then future store orders map to that partner automatically.
- 1Four rate levelsOrder override → Product override → Store default → Partner default. The most specific rate wins.
- 2Separate paid trafficEnable separate calculations to use the store's paid-traffic commission rate on ad-driven orders.
- 3Combined commission ratesEnter a combined platform and off-platform rate. The system deducts the order's platform commission rate automatically.
Open full-size imageSee the partner and calculation for every order
Attribution follows order binding, product rules, then store matching. Each order records the rule and commission rate used.
- 1Unknown is not zeroMixed-traffic orders or orders without rates stay in GMV awaiting confirmation instead of silently becoming zero.
- 2Unassigned order alertsThe overview highlights unassigned orders from the last 30 days.
Open full-size imageClose the period. Follow every payment.
Use weekly, half-monthly, monthly, or custom cycles. Confirm reconciliation to freeze orders, GMV, commission, and exchange rates in a settlement statement. Record payments and flag overdue balances.
- 1Settlement cyclesWeeks run Monday–Sunday. Half-month periods run 1–15 and 16–month-end. Custom cycles can use days, weeks, or months.
- 2Initial / final paymentsDefaults: 80% initial payment due 3 days after period-end; final payment due after 15 days. Both are configurable.
- 3Record paymentRecord initial, final, or other payments with optional screenshots. Changes to rates or dates after statement creation are logged.
Open full-size imageFrom an order to a settlement statement
Follow orders through payment collection and profit accounting.
- 01Orders arriveAutomatic sync
- 02Match to partnerOrder → Product rule → Store match
- 03Calculate commissionOrder → Product → Store → Partner rate
- 04Close the periodWeekly / Half-monthly / Monthly
- 05Confirm reconciliationFreeze orders, commission, and exchange rates
- 06Receive initial and final paymentsRecord receipts and flag overdue balances
How do settlements relate to Profit & cost?
Profit & cost uses commission calculated per order and does not depend on a settlement statement. Settlement reconciliation tracks whether payment has been received.
What if one partner has multiple stores?
Link all its stores to the same partner. Future orders map automatically, without selecting a partner for each order.
Can staff access Business center?
Currently, owners and business staff have access. A view limited to an employee's own account commission and receipts is in development.
Brand deals: practical guides
Actionable checklists, from everyday workflows to using Star Captain. Read the full guides in English.
GET STARTED
Your TikTok team. In sync.
Start on the Free plan: unlimited accounts and automatic order sync. Upgrade to Team or Enterprise when you need settlements, payback or team tools.
