Home/About Star Captain

Meet Star Captain.
From accounts to team operations.

Star Captain is account and operations management software for TikTok Shop teams, used by 1,400+ agencies to run 20,000+ accounts. The US, Mexico and Brazil are live today, with all 16 TikTok Shop markets on the roadmap.

Star Captain editorial team ·

What we're solving

Three everyday challenges for creator teams

Every feature starts with a concrete part of the work that slows teams down.

Too many accounts to check

Opening dozens or hundreds of profiles every day just to check views and orders.

One dashboard for followers, views, orders, product links, and account restrictions.

Too much work to coordinate

It's hard to see who's editing or how much is done. Assignments and uploads get lost in chat.

Team office, assignments, reviews, attendance, payroll, and written daily reports.

Too little clarity on profit

Off-platform commission lives in a notebook. Account purchases, equipment, and payroll sit elsewhere.

Order-level commission and collected costs show profit by account, person, and company.

Data security

Your accounts and data. Access on your terms.

  • Official TikTok authorization — secure and compliant
  • Inventory passwords are encrypted, with a log of every view
  • Staff access follows roles and scope; profit and costs are restricted to the owner
  • Key actions leave an audit trail
Read our privacy policy →
Star Captain mascot holding a shield and a key for account and data security
Support you can reach

Get help with your everyday workflows

  • Paid plans include a support group or one-to-one support
  • Enterprise includes a dedicated advisor for onboarding
  • Migration support for spreadsheets and legacy systems
  • Feature requests are reviewed for upcoming releases
Star Captain mascot wearing a headset and answering questions with a support robot
Ongoing development

Built around the way creator teams work

  • Small, regular releases with weekly updates
  • Changes are checked in a test environment before release
  • Release records and rollback support
  • Mobile web access, plus a WeChat mini program you can open by scanning
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Product progress

Built one useful workflow at a time

  1. September 2026Accounts, orders, settlements, and profitTikTok account management, order sync, Business center, partner settlements, and Profit & cost launched.
  2. Early October 2026Team managementTeam office, assignments, reviews, publishing logs, attendance, payroll, and account inventory launched.
  3. October 2026Reports and pricingAutomatic daily and weekly reports launched. Pricing announced, with the Free plan at ¥0.
  4. Up nextProduct researchTrending products and viral video discovery are in development.
FAQs

What do teams ask before getting started?

Find more practical steps in our guides.

How do I access Star Captain on desktop and mobile?

Open the website and log in on desktop. Mobile visitors can use the mobile experience at xingduizhang.com. Available features vary by interface.

Is Star Captain an official TikTok product?

No. Star Captain is an independent product. References to TikTok describe the workflows it supports and do not imply endorsement.

How often does data update?

Orders sync as TikTok returns data. Views and videos refresh automatically each day and can be refreshed manually. Missing data is labeled rather than treated as zero.

Can every member see all data?

No. Access depends on organization, role, and management scope. Profit and costs are restricted to the owner by default.

Contact us

Let's talk about your team

Reach out about partnerships, getting started, or product questions.

Partnershipsbd@xingduizhang.comStar Captain partnerships QR code
WeChat supportxingdz-serviceStar Captain support QR code
WeChat updatesFollow for product updates and workflow ideasStar Captain WeChat QR code

GET STARTED

Your TikTok team. In sync.

Start on the Free plan: unlimited accounts and automatic order sync. Upgrade to Team or Enterprise when you need settlements, payback or team tools.

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